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Retention Over Recruitment
The less members use the club, the more likely they are to stop seeing the value of membership costs and drop their memberships as a result.
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CGM's Steve Graves on Membership Retention
Steve Graves discusses their Activity Level Indicator (ALI) software platform to help your club's membership retention efforts.
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Creative Golf Marketing Joins as CMAA Education Partner
Creative Golf Marketing has joined the Club Management Association of America (CMAA) Partnership Network as an Education Partner.
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Ranking Your Members' Engagement Online
Members know what Facebook and LinkedIn are. But their knowledge, and more importantly, their strategic view of it is probably very limited.
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Yes, You Really Need to Know Those Answers
Member surveys are an important element when reviewing your marketing efforts and are valuable for a number of reasons.
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Trend Tracking: A Strategy for Keeping Members
Why are some members using the club less? By reaching out, you may learn what to do to keep fewer members from resigning each year.
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Reducing Resignations
Losing a member, for whatever reason, has a negative impact on the club’s financials and places a burden on the club to replace that member.
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Focus on the Trees, Not the Forest.
Membership retention is critical to the long-term success of any private club , which equates to a stronger membership and dues line.
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Part 1: The Perfect Membership Marketing Plan
A successful marketing plan will vary based on your goals; the scope of your objectives; and the number of initiatives you desire.
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Part 2: The Perfect Membership Marketing Plan
Simply stated, most membership marketing programs are not as thought out in their design as needed.
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What the Net Promoter Score Means to Your Club
There is a big difference between a satisfied member and a loyal member. Satisfied members may not quit, but loyal members invite friends.
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"Membership Marketing Firm of the Year" - Excellence in Achievement Award for 2018
It is with great pleasure that CGM receives the 2018 BoardRoom Magazine 'Excellence in Achievement' Membership Marketing Firm of the Year.
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Experience the ‘Before and After’ Effect Now
A good before and after story always resonates with those who have put off a task for a while. There's always something standing in your way
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Align Your Goals With Your Purpose
The setting of membership goals gives all individuals involved in the marketing process a “blueprint" that will help decision making.
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Fueling Membership Growth and Diversity at Your Club
Private clubs of all types are seeing robust membership growth. However, consumers are putting a great deal of consideration before joining.
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"Goals were set, plans were developed..."
We engaged the services of CGM to assist us in promoting our club, the project and ultimately rounding out our membership numbers in 2018.
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Email Is Getting Crowded
If you’re like many of our clients, the primary method of communication for your members is through email. First, it's free.
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"Thank You for 3 Years of Success!"
Clearly, the most important component we were missing was CGM! Your positive and practical approach to membership issues is infections.
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Let's Give Them Something To Talk About
Give your members ‘something to talk about’ and you will be rewarded with renewed interest in what your club has to offer.
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The Gamification of the Golf Industry
With fantasy golf’s popularity increasing and increasing, this becomes particularly prevalent for the four PGA Tour ‘Majors’
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Golf Digest Editors' Choice 2018 - Best Membership Marketing
Creative Golf Marketing has been named the ‘Best Membership Marketing’ firm by the Editors of Golf Digest magazine in 2018.
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"The Talent to Make Your Club Shine"
I have nothing but positive things to say about CGM - they're the equivalent to having a PR firm at your fingertips.
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It's All in A Name
How do you communicate with your members? Do you include both the names of both partners you are trying to reach?
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"We Owe You a Debt of Gratitude..."
CGM has certainly remained at the forefront of helping the private club industry move forward in the face of a new club paradigm.
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